Delivery and Shipping Policy
This Delivery and Shipping Policy outlines the terms and conditions regarding the delivery and shipping of products purchased from Maxwell Meters ("we," "our," or "us") through our e-commerce website [www.maxwellmeters.com] ("Website"). By placing an order on our Website, you agree to comply with the terms set forth in this policy.
1. Order Processing:
a. Once your order is placed and payment is confirmed, our team will begin processing your order. Orders are typically processed within 3 Days, excluding weekends and holidays.
b. You will receive a confirmation email with your order details and tracking information once your order has been processed and shipped.
2. Shipping Methods:
a. We offer various shipping methods, including standard shipping, expedited shipping, and international shipping.
b. Shipping costs and delivery times vary depending on the shipping method selected and the destination of the order. The available shipping options and associated costs will be displayed at checkout.
3. Delivery Timeframes:
a. Estimated delivery times are provided for each shipping method at checkout and are based on the shipping carrier's estimated transit time.
b. While we make every effort to ensure timely delivery of orders, we cannot guarantee delivery within the estimated timeframe, as shipping times may vary depending on factors beyond our control, such as weather conditions and carrier delays.
4. Shipping Restrictions:
a. We currently ship to addresses within [Insert Shipping Locations]. We do not ship to PO boxes or APO/FPO addresses.
b. International orders may be subject to customs duties, taxes, and import fees levied by the destination country. These fees are the responsibility of the recipient and are not included in the order total or shipping charges.
5. Order Tracking:
a. Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment and track its progress until it reaches its destination.
6. Order Status Updates:
a. You can check the status of your order and track your shipment by logging into your account on our Website or by contacting our customer service team for assistance.
7. Shipping Issues:
a. In the event of any shipping issues, such as lost or damaged packages, please contact our customer service team immediately for assistance. We will work with the shipping carrier to resolve the issue and ensure that you receive your order in a timely manner.
8. Change of Address:
a. If you need to change the shipping address for an order that has already been placed, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but we cannot guarantee that changes can be made once an order has been processed for shipment.
9. Contact Us:
If you have any questions or concerns about our Delivery and Shipping Policy, please contact us at:
Maxwell Meters
Effective Date: This Delivery and Shipping Policy was last updated on 19-02-2024